We are an in-network provider for BCBS PPO, Aetna, Humana, Optum-UBH / United Healthcare, PHCS, Medicare and self -pay. If you are out of network, we will provide you with a statement including the information you will need to obtain reimbursement from your insurance carrier. However, we cannot guarantee reimbursement. This is at the sole discretion of your insurance provider.
We are located at 1979 N Mill Street, Suite 202, Naperville, IL 60563. If you are coming from I-88, our office is in between the Winfield exit and the Naperville exit off of Diehl Rd.
We are a 1/2 block north of the intersection of N Mill St. and Diehl Rd., in a large, two-story building with glass arches.
Please contact your therapist to cancel or reschedule your appointment. We do have a 24-hour cancellation policy. If you do not cancel a session prior to 24 hours of your scheduled appointment, you will be charged $100.00 (flat fee) for the session. This is charged to the client, not the insurance company.
When you first come to therapy you will have completed our Intake paperwork and the therapist will go over any questions and discuss our policies. The first session is a “get to know you” session where the client will be able to express where they are at and any goals for treatment. The next few sessions we will continue identifying needs and developing strengths to build on. We will be collaborating to develop objectives for treatment working towards a specific goal in mind. The therapist will continue to work on developing and refining these skills to help the client achieve their highest self.
Phone and email messages are retrieved on weekdays from 8:00 AM to 8:00 PM. We make every effort to return all calls on the same business day. However, if you are experiencing a life-threatening emergency please dial 911 or go to the nearest emergency room.