At Counseling Works, we use HIPAA-compliant secure platforms to ensure your sessions remain private and confidential. This approach maintains the same professional standards and therapeutic quality as traditional face-to-face sessions, just with the added convenience of logging in from a location where you feel most comfortable.
Online Counseling/Telehealth
Online Counseling & Telehealth Therapy for Chicagoland
Real Support, Right Where You Are
Life gets busy. And for a lot of people, finding the time to get to a therapy office—even when you really need it—can feel like one more thing that’s just not happening right now.
That’s exactly why we offer telehealth.
At Counseling Works, online therapy isn’t a backup plan or a compromise. It’s a real, full option that works for real people with full lives. Whether you’re connecting during a lunch break, logging on after a long day, or just prefer the comfort of your own space, we’re here for you.
Is Telehealth Right for You?
Online therapy might be a good fit if you:
- Have a schedule that makes getting to an office genuinely difficult
- Feel more at ease talking from a familiar environment
- Live farther from one of our Chicagoland locations
- Are managing illness, childcare, or other logistics
- Have been putting off starting therapy because the timing never feels right
There’s rarely a perfect time to start. Telehealth helps remove a few of the hurdles so you can stop waiting and start feeling better.
Here’s How It Works
We use TherapyNotes—a secure, HIPAA-compliant platform built specifically for therapy. Your sessions are private, protected, and straightforward to access.
Getting started is simple:
- Reach out to Our intake team
- We’ll walk you through setup
- Connect with your therapist from wherever works for you
Already working with one of our clinicians and want to switch to telehealth? Just let us know. We’ll make it easy.
The Quality of Care Doesn’t Change
One of the most common concerns people have about telehealth is whether it’s as effective as sitting in a room with a therapist. The answer is yes. Research consistently supports that online therapy produces outcomes comparable to in-person sessions for anxiety, depression, relationship stress, burnout, and a wide range of other concerns.
Your therapist is fully present, your sessions are confidential, and the clinical work is just as thorough. The format is different—the quality of care isn’t.
Getting Started Is Easier Than You Think
Navigating a new practice can feel overwhelming, especially when you’re already stretched thin. Our intake team is here to make the process straightforward—helping you find the right clinician, answer your questions, and get a schedule in place that works for your life.
Reach out to one of our four Chicagoland practices to take the first step.
FAQs About Online Counseling in Illinois
How does online counseling work?
The process is remarkably similar to visiting a therapist’s office, minus the commute. Once you schedule an appointment, you will receive a secure link to join the video call at your designated time. You’ll meet with your clinician in real-time, allowing you to discuss your challenges, set goals and work through coping strategies just as you would in person.
Our intake staff and clinicians guide you through the initial setup to ensure a successful session, regardless of your technical skill level. All you need is a reliable internet connection and a private space where you feel safe to talk openly.
Is online counseling effective?
Yes, extensive research and clinical evidence confirm that online counseling is as effective as traditional in-person therapy. By removing barriers like travel time and social stigma, telehealth can sometimes make it easier for clients to attend sessions consistently, which is a key factor in successful therapeutic outcomes.
Our mission remains the same regardless of the medium: to provide insight into your current challenges and help you discover how to overcome them. Whether you are dealing with trauma, relationship roadblocks or grief, our clinicians are trained to build a strong therapeutic alliance through the screen, ensuring you feel heard, understood, and supported.
Is online counseling right for me?
Telehealth is an excellent option for many people, particularly those with busy schedules, mobility issues or those who live in remote areas with limited access to care. It is also ideal for individuals who wish to avoid visiting a clinical setting or who simply prefer the privacy of their own home.
However, it may not be suitable for everyone. If you are in an immediate crisis or require intensive intervention, in-person support might be recommended. Our team is happy to discuss your situation to help determine if telehealth is the best approach for your individual goals.
How do I get started with online counseling?
Taking the first step is often the bravest part of the journey. To get started with Counseling Works, simply reach out to our intake team, who will match you with a clinician best suited to your specific needs, whether you need support for individual issues, relationship struggles or family dynamics.
Our Therapists Who Offer Online Counseling
What Our Clients Say
Contact Us
We look forward to connecting with you. Please contact us to schedule your first appointment or to learn more about our services.
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