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Meet Rachel Pollock, LSW

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Rachel Pollock, LSW

Rachel Pollock, LSW

she/her

Location: Lemont, Shorewood

Anxiety, Grief / Loss, Trauma / PTSD

Rachel Pollock is a Licensed Social Worker (LSW) who provides individual therapy for clients ranging from teens (12-17) to older adults (65+). She specializes in treating anxiety, grief and loss, life transitions, OCD, stress management, trauma and PTSD, and schizophrenia/psychosis. With a compassionate and strengths-based approach, Rachel integrates Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Narrative Therapy, and Strengths-Based practices to create personalized treatment plans for her clients.

Rachel holds a Bachelor of Science in Psychology and a Master’s in Social Work. She brings over six years of experience from her work in crisis settings, including a domestic violence shelter and psychiatric hospital. In these roles, she led DBT and CBT group therapy for a range of populations and developed her own strengths-based interventions to help clients engage meaningfully in their healing process. Her work with individuals in both group and one-on-one settings has sharpened her ability to create a warm, safe space where clients feel supported and heard.

Rachel’s therapeutic approach is centered on helping clients gain new perspectives, build resilience, and tap into their inner strengths. Whether you’re managing anxiety, adjusting to life changes, or working through past trauma, Rachel is dedicated to guiding you toward greater emotional well-being.

Get to
Know Rachel

Locations
lemont
shorewood
Patient Types
Older Adult (65+)
Adult (22-64)
Young Adults (18-21)
Teens (14-17)
Specializations
Anxiety
Grief / Loss
Life Changes / Adjustments
OCD
Schizophrenia / Psychosis
Stress Management
Session Type
Individual
Published Blogs
Caprese Turkey Burgers
Rise Aerial Fitness
Meetup App
The Power of Vulnerability
The Science Of Motivation: How To Make Habits That Actually Stick | T. Morgan Dixon and Dr. Gary Bennett
The Gifts of Imperfection
Taco Salad
Atomic Habits
Emediate Cure Quick Care
Force Gym
The meaning of personal values and how they impact your life
Sit. Stay. Love. Life Lessons from a Doggie
4 Strategies to Identify Your Values & How They Can Guide Your Daily Decisions
Sheet Pan Shrimp Boil
The Frankfort Arts Association
Attachmentnerd on Instagram
Crunchy Mandarin Orange-Chicken Salad
Jimmy_on_relationships on Instagram
Repair is the Secret Weapon of Emotionally Connected Couples
Where Should We Begin? with Esther Perel
@drsuejohnson founder of Famous Couples EFT
The Couples Podcast for Smart People
Codependent No More by Melody Beattie
The Legacy Ranch
The Best Cucumber Sandwich
Tyler’s Positive Thinking by Tiara Eaton, MSW, MS, LSW
Women and Small Business with Allison Marketti: How to Have the Hard Conversations With Your Kids, Featuring CW therapist, Kelly McLaughlin, MSW, LCSW
Moon Juice Cosmic Cocoa
My Book of Coping Skills by: Tiara Eaton, MSW, MS, LSW
Mozzarella-Stuffed Pesto Turkey Meatballs
Cards Against Anxiety: A Guidebook and Cards to Help You Stress Less
Inspired Podcast: Should My Kids Go to Therapy? Featuring CW therapist, Kelly McLaughlin, MSW, LCSW
The Mindful Brain by Daniel J. Siegel
Revive Halo Diffuser
Insight Timer App
Project Fire Buddies
Pediatric Daily Synbiotic
The Forge
TED Talk with Julie Lythcott-Haims: How to raise successful kids–without over-parenting
20 Minute Ginger Pineapple Chicken Stir Fry
Social Anxiety Relief for Teens: A Step-by-Step CBT Guide to Feel Confident & Comfortable In Any Situation by Bridget Flynn Walker
That Girl + Co
Listening Is a Verb
Farmers Market Pasta Salad with Zucchini and Corn
Taking Care of Your Mental Health this Summer
Three Stories Books
Mediterranean Grilled Skirt Steak Flatbreads
A Reflection on Manhood: Rebuilding the Social Ties That Bind
White Chili
Beyond BookSmart
The Crisis Center for South Suburbia
No Excuses!: The Power of Self-Discipline
Seed Probiotics
Beef Stir-Fry
Chicken Piccata
PT Solutions
Pendulum Probiotics
Build a Healthy Relationship to Food, Body Image, and Yourself
Minestrone Soup
The Self-Compassion Deck: 50 Mindfulness-Based Practices
Creamy Tuscan Chicken Gnocchi Soup
Smile Every Day!
Creamy Mushroom Chicken and Wild Rice Soup
Skillet Cauliflower Gnocchi with Sausage and Spinach
Therapy is for Everyone!
Why Therapy is a Great Outlet
Encourage Yourself
Remind Yourself of All of Your Best Qualities
Mindfulness Card Deck
May is Teen Self-Esteem Month
Recipe: Greek Salad
Forgive Yourself
Linguine with Shrimp Scampi
Chrissy Teigen’s Zucchini Lasagna Bolognese
Transformation
Chili Crisp Chicken Mango Cucumber Rice Bowl
Positive Self Talk
Chicken Tzatziki Bowls
Authentic Self
Chard and Potato Leek Frittata
Anti Diet by Christy Harrison
Lemony Garlic Chicken and Orzo Soup
Whole30 Sunday Salad
Registered Dietitian Nutritionist Day
Kale Caesar Salad with Sweet Potatoes and Crispy Chickpeas
Why Counseling Works
Men Struggling with their Emotions Recognize How Therapy Helps
Alive Center
Hope and Friendship Foundation
Navarro Farm
Spira Farms
Natural Choices Health Food Store
Chez François Poutinerie
The Growing Place
Coping During the Teen Years
Supporting Mental Health During Menopause
Your Mental Health Amid Changes in Traditions: Radical Acceptance
Peter Rubi Market
Change…Friend or Foe
Managing Anxiety in Sobriety
The Overview Effect: Space Exploration and Human Evolution
360 STUDIOS NAPERVILLE
Certified Wellness Coach
Little Known Healthcare Facts
Pediatric Wellness Center
Teaching Emotion Recognition During COVID-19
Kirsten Book LLC
Grounded Coffee Bar
Simply Yoga
Deconstructing Anger: Managing your Perceptions
ForeverU
3 Positive Lessons We Learned From the Covid Crisis
The Legacy Ranch
Married To The Badge
Sterk Family Law Group
NIAW 2021-To the One Wishing for a Baby
Removing the Mask: Overcoming Imposter Syndrome
Understanding and Regulating Emotions 
The Strength Of Your Smile
Identifying and Breaking Trauma Bonds
Supporting Your Emotional and Overall Wellbeing During a Pandemic
When Pregnancy Loss Becomes Your Reality
Supporting Someone You Love Through Pregnancy Loss
Your Telehealth Sessions with Counseling Works
Choice Parenting: The cord that connects you to your child
How to Implement Choice Theory Parenting: Sculpting Vs. Gardening
Choice Theory Parenting
Is Social Media Damaging Your Body Image?
Breaking Down “It Gets Better”: The Process of Self-Betterment
11 Tips for a Deep and Relaxing Night’s Sleep
How to Practice Mindfulness 
Adult Attachment Styles and How They Affect Relationships
Self Care is Not Enough To Fix How Much Mom’s are Burnt Out
The Five Love Languages
Shifting Perceptions
Childhood Attachment
October is Pregnancy and Infant Loss Awareness Month
5 Relationship Reminders
Everything You Need to Know About (Internet) Gaming Disorder
The Mindful Self-Compassion Workbook: A Proven Way to Accept Yourself, Build Inner Strength, and Thrive
Mating in Captivity: Unlocking Erotic Intelligence
THE SELF WORTH SERIES: DEFINING TRUE BEAUTY
HOW CHANGE HAPPENS
HEALTHY BOUNDARIES
THE PURSUIT OF AUTHENTICITY
HOW TO BEAT THE HOLIDAY BLUES
ANXIETY AND ACCEPTANCE
EMPOWER THROUGH THE CHAOS
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Shorewood
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Shorewood
shorewood
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MEET OUR STAFF

JENNIFER MILLETTE, MSW, LCSW
  • Anxiety
  • Depression
  • Trauma / PTSD
JENNIFER MILLETTE, MSW, LCSW
Michaela Gold, MA
  • Relationship Issues
  • Self-Esteem / Self Worth
  • Sexual Difficulties
Michaela Gold, MA
RENEE RUBINELLI, MA, LPC
  • First Responders
  • Mood Disorders
  • Trauma / PTSD
RENEE RUBINELLI, MA, LPC
Kelly McLaughlin, MSW, LCSW, Clinical Supervisor
  • Anxiety
  • Life Changes / Adjustments
  • Trauma / PTSD
Kelly McLaughlin, MSW, LCSW, Clinical Supervisor
SANDRA BEDNARZ, PhD, LCPC, Director of Clinical Training & Development
  • Anxiety
  • Depression
  • Trauma / PTSD
SANDRA BEDNARZ, PhD, LCPC, Director of Clinical Training & Development
Beth Doud, MA
  • LGBTQ+
  • Life Changes / Adjustments
  • Women's Issues
Beth Doud, MA
Kristin Kallas, MClinPsych, MAMFT, ALMFT, LMHC, CSTIP
  • Life Changes / Adjustments
  • Relationship Issues
  • Trauma / PTSD
Kristin Kallas, MClinPsych, MAMFT, ALMFT, LMHC, CSTIP
Gabe Gonzalez, Counseling Associate
  • ADD /ADHD
  • Anxiety
  • Depression
Gabe Gonzalez, Counseling Associate
LINDSAY HATHAWAY, MA, LCPC, ATR, Training & Development Coordinator
  • Anxiety
  • Life Changes / Adjustments
  • Self-Esteem / Self Worth
LINDSAY HATHAWAY, MA, LCPC, ATR, Training & Development Coordinator
ANNA SMITH, MA
  • ADD /ADHD
  • Life Changes / Adjustments
  • Self-Esteem / Self Worth
ANNA SMITH, MA
Sierra Sturghill, LPC
  • Mood Disorders
  • Stress Management
  • Trauma / PTSD
Sierra Sturghill, LPC
JENNIFER TIMMINS, COUNSELING ASSOCIATE
  • ADD /ADHD
  • Anxiety
  • Life Changes / Adjustments
JENNIFER TIMMINS, COUNSELING ASSOCIATE
Vanessa Whitnell, M.Ed, LCPC, CADC, Director of Clinical Compliance
  • Addictions / Substance Abuse
  • Stress Management
  • Trauma / PTSD
Vanessa Whitnell, M.Ed, LCPC, CADC, Director of Clinical Compliance
HALEY RICHARDS, MA, LPC
  • Addictions / Substance Abuse
  • Life Changes / Adjustments
  • Self-Esteem / Self Worth
HALEY RICHARDS, MA, LPC
Rebecca Karlinski, MS, LCPC, Clinical Onboarding Coordinator
  • Anxiety
  • Depression
  • Life Changes / Adjustments
Rebecca Karlinski, MS, LCPC, Clinical Onboarding Coordinator
Laura Adler, MSW, LSW
  • ADD /ADHD
  • Depression
  • LGBTQ+
Laura Adler, MSW, LSW
Danielle Riley, Intake Team Lead
Danielle Riley, Intake Team Lead
Gabriela Rebollar, MSW, LSW
  • Addictions / Substance Abuse
  • Grief / Loss
  • Relationship Issues
Gabriela Rebollar, MSW, LSW
Matt Giffin, MA, LCPC
  • LGBTQ+
  • Life Changes / Adjustments
  • Religious / Spiritual
Matt Giffin, MA, LCPC
SAMANTHA KEATING, EXECUTIVE ASSISTANT/MARKETING OPERATIONS MANAGER
SAMANTHA KEATING, EXECUTIVE ASSISTANT/MARKETING OPERATIONS MANAGER
AMANDA GRZESLO, COUNSELING ASSOCIATE
  • Co-Occurring Disorders
  • Life Changes / Adjustments
  • Trauma / PTSD
AMANDA GRZESLO, COUNSELING ASSOCIATE
Lauren Logsdon, Counseling Associate
  • Anxiety
  • LGBTQ+
  • Trauma / PTSD
Lauren Logsdon, Counseling Associate
SUSAN SCHISSLER, OPERATIONS ASSISTANT
SUSAN SCHISSLER, OPERATIONS ASSISTANT
Khadeejah Kurdi, MSW
  • LGBTQ+
  • Life Changes / Adjustments
  • Race / Social Justice / Equality
Khadeejah Kurdi, MSW
JAREEN HARRIS, MA, LCPC
  • Anxiety
  • Highly Sensitive People (HSPs)
  • Trauma / PTSD
JAREEN HARRIS, MA, LCPC
DEBORAH GUYER, BILLING SPECIALIST
DEBORAH GUYER, BILLING SPECIALIST
Payton Juarez, LSW
  • Addictions / Substance Abuse
  • Anxiety
  • Depression
Payton Juarez, LSW
Shannon Wilson, MA, CADC
  • Addictions / Substance Abuse
  • Anxiety
  • Stress Management
Shannon Wilson, MA, CADC
REENA DE LANEROLLE, LCPC, CRC, PMH-C, Clinical Supervisor
  • Fertility Challenges
  • Grief / Loss
  • Perinatal / Maternal Mental Health
REENA DE LANEROLLE, LCPC, CRC, PMH-C, Clinical Supervisor
Frank Ruane, MA, LPC
  • Anxiety
  • Eating Disorders
  • Mood Disorders
Frank Ruane, MA, LPC
Tiara Eaton, MSW, MS, LSW
  • Anxiety
  • Depression
  • Stress Management
Tiara Eaton, MSW, MS, LSW
Sarah Shaw, MSW, LSW
  • Eating Disorders
  • LGBTQ+
  • Mood Disorders
Sarah Shaw, MSW, LSW
Caitlyn Campbell, MPH, RD, Nutrition Program Coordinator
  • Eating Disorders
  • LGBTQ+
  • Nutrition Counseling
Caitlyn Campbell, MPH, RD, Nutrition Program Coordinator
HANNAH GAVIN, HUMAN RESOURCES ASSISTANT
HANNAH GAVIN, HUMAN RESOURCES ASSISTANT
KRISTEN BREESE, LCPC
KRISTEN BREESE, LCPC
Becky Collins, RDN, LDN
  • Co-Occurring Disorders
  • Eating Disorders
  • Nutrition Counseling
Becky Collins, RDN, LDN
Natalie Yard, MA, LPC, NCC, Counseling Associate Mentor
  • Anxiety
  • Life Changes / Adjustments
  • Self-Esteem / Self Worth
Natalie Yard, MA, LPC, NCC, Counseling Associate Mentor
GINA SLATTERY, </br>DIRECTOR OF PEOPLE, PERFORMANCE, & CULTURE
GINA SLATTERY,
DIRECTOR OF PEOPLE, PERFORMANCE, & CULTURE
STACEY CASTELLANETA, DIRECTOR OF OPERATIONS
STACEY CASTELLANETA, DIRECTOR OF OPERATIONS
LEAH LAMBRIGHT, CLIENT CARE COORDINATOR
LEAH LAMBRIGHT, CLIENT CARE COORDINATOR
JOHANNA RIPALDA, PRACTICE COORDINATOR
JOHANNA RIPALDA, PRACTICE COORDINATOR
JESSI SENSOR, BILLING LEAD
JESSI SENSOR, BILLING LEAD
LINDSAY ALTMAN, BILLING ADMINISTRATIVE ASSISTANT
LINDSAY ALTMAN, BILLING ADMINISTRATIVE ASSISTANT

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What Our Clients Say

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Luke B.

The office is so warm and inviting. I'm very comfortable here.

Steve G.

I’m so grateful for Counseling Works!! I love working with my therapist. She’s so knowledgeable and has gotten me to open up way more than I expected. I shockingly look forward to going to therapy (I know-what??) every week! She mentioned once that she views her time with clients as a relationship and not just appointments on her calendar. That stuck with me after many failed attempts with therapists who were so cold and one-sided. I think that rings true for everyone who works there! My experience has been so seamless- everything from flexible scheduling (offering in-person and virtual) and…

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Counseling Works has been a breath of fresh air in a frustrating search for mental healthcare. Scheduling was fast and easy, the counselor I was matched with is AMAZING, they accept my insurance, and they offer both in-person and telehealth options. Granted, I'm only on my second visit, but given the difficulties I've experienced getting even ONE decent visit with a competent mental healthcare provider...I'm definitely happy with my experience so far.

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Kristin Kalles has been a tremendous resource in helping me work through many life changes. I am grateful for her time, and I appreciate her care.

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Steve G.

Kristen & the Counseling Works team are so easy to work with and dedicated. You get the sense immediately that everyone truly cares about improving their patient's well-being.

Kate W.

I've known Kristen and her team at Counseling Works professionally for years. The leadership, mission, and values of this practice are some of the best in our business. I have no doubt that the client experience is one of compassion, support, and positive change - you can't go wrong here!

Jeremy S.

Kelly McLaughlin is an amazing therapist. She is doing wonders with my kids, kind, patient and really knows how to gain their trust to allow them to open up. Would give 10 stars if I could

Katie R.

Kristen and her group are amazing and talented therapists. I highly recommend them!

Nicolle O.

Counseling Works’ owner Kristen is lovely and great to work with. All the clinicians are very professional and friendly, and the therapy space is very modern, stylish and welcoming. I highly recommend contacting them if you are looking for counseling services in the Naperville or Frankfort area.

Mona J

Kristen + her team of skilled therapist are top of the line! The Counseling Works team care about their clients and provide the best service in the area!

Kirsten W.

Counseling Works has an excellent team of clinicians and you will be in great hands!

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This is an awesome practice. You will feel cared for and taken care of. All the clinicians are excellent!

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Casey M.

This facility is awesome. Professional and caring staff! They are great therapists who aren't afraid of delving into the hard stuff. They are transparent yet keep the boundaries clear. If you are seeking a therapist, I recommend them!

Destinee

Colette C.

The owner, Kristen, is a pleasure to work with. The office space is inviting and relaxing as well. I recommend giving them a call if you are seeking counseling services.

Kevin S.

Professional staff, clean & comfortable environment, flexible appointments, easy to find location and close to the highway with ample parking.

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Phenomenal group of people - you can't go wrong with Counseling Works!

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1979 N. Mill Street, Suite 105
Naperville, IL 60563

Frankfort

9875 W. Lincoln Hwy, Suite 104
Frankfort, IL 60423

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15900 W. 127th Street, Suite 201
Lemont, IL 60439

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611 W. Jefferson St. Suite 201
Shorewood, IL 60404

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